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Elements and Performance Criteria

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes knowledge of

Awareness of indemnity issues in relation to CommonwealthState regulatory and legislative requirements

Hospital pharmacy contribution to a health care team

Infection control policies guidelines and symbols and their relevance to working in a hospital pharmacy

Knowledge of the legal responsibilities of providers of health care in relation to confidentiality client rights duty of care and implications of negligence

Local and organisation policies and procedures relevant to the hospital pharmacy

Medicalpharmaceutical terminology appropriate to hospital pharmacy work

OHS policies guidelines and symbols and their relevance to working in a hospital pharmacy

Organisation values and philosophy and how they apply to the work of a pharmacy assistanttechnician

Principles and practices of ethical and professional conduct

Principles and practices of pharmaceutical quality assurance

Relevant State and National pharmaceutical legislation and regulation

Relevant codes of conduct

Role and scope of responsibilities of all pharmacy departmental staff

Role scope and processes of State Pharmacy CouncilBoard

Essential skills

It is critical that the candidate demonstrate the ability to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes the ability to

Apply pharmacy policies procedures standards and guidelines

Apply legislation and regulatory requirements

Take into account opportunities to address waste minimisation environmental responsibility and sustainable practice issues

Use literacy numeracy and oral communication skills required to fulfil the position in a safe manner as specified by the health care facility

Use problem solving skills

Use available resources and prioritise workload

Use technology to work safely and competently

Evidence Required



The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this competency unit	The individual being assessed must provide evidence of specified essential knowledge as well as skills Observation of workplace performance is essential for assessment of this unit Consistency of performance should be demonstrated over the required range of situations relevant to the workplace Where for reasons of safety space or access to equipment and resources assessment takes place away from the workplace the assessment environment should represent workplace conditions as closely as possible

Context of and specific resources for assessment	Assessment should replicate workplace conditions as far as possible Simulations may be used to represent workplace conditions as closely as possible Acceptable simulation requires Scope to determine that work is conducted within legislative and regulatory requirements Scope to determine that work is conducted within OHS and infection control requirements Resources essential for assessment include Access to relevant workplace or appropriately simulated environment where assessment can take place Relevant legislation regulations and guidelines

Method of assessment may include	Observation in the work place if possible Written assignmentsprojects eg for fundamentals of microbiology and principles of cleaning and disinfection Interviewing and questioning Formal appraisal systems Supporting statement of supervisors

Access and equity considerations	All workers in the health industry should be aware of access and equity issues in relation to their own area of work All workers should develop their ability to work in a culturally diverse environment In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on health of Aboriginal and Torres Strait Islander people Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on health of Aboriginal andor Torres Strait Islander clients and communities

Range Statement



The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Stakeholders and representatives may include:	Pharmacists Doctors Nurses Clients Pharmacy technicians Pharmacy assistants Pharmacy stores persons Administration staff Wholesalers

Policies, procedure, philosophies and values may include:	Access and equity policies and procedures Anti-discrimination policies and procedures Sexual harassment policies and procedures Mission statement Code of conduct Code of ethics

Clients with special needs may include:	Clients from different cultural and social contexts Indigenous Australians People from non-English speaking backgrounds Specific religious groups People with a disability Older clients

Pharmaceutical/medical terminology must include:	Specific terms commonly used in day to day activities

State and national legislation and regulation may include but are not limited to:	The Pharmacy/Pharmacists Act and relevant regulations Drugs, Poisons and Controlled Substances/Poisons Act and related regulations Therapeutic Goods Act Health Act and related regulations Privacy legislation Pharmacy Council/Board Guidelines and/or directives Standard for Uniform Scheduling of Drugs and Poisons Society of Hospital Pharmacies of Australia (SHPA) guidelines Pharmaceutical Society of Australia's Professional Practice Standards OHS legislation and regulations Infection Control legislation and guidelines NCCTG Guidelines for the Preparation of Pharmaceuticals in Hospitals Australian Pharmaceutical Formulary State policies/circular/guidelines Pharmaceutical Benefit Scheme book (PBS Section 85 and Section 100)